272 - Rob Keve of Flow - Frictionless Cross-Border Commerce

How startups can make progress in going global…

Rob Keve, CEO/Co-Founder of Flow Commerce, Inc. (the world’s most advanced solution for cross-border ecommerce, with a revolutionary platform providing flexibility for merchants to design their own ‘custom’ international solution) joins Nataliya Makulova on location at Remode Conference in Los Angeles.

In this episode:

Reducing points of friction for international retail such as currency exchanges, duty/tax information local payments, returns, customer service, data considerations etc
Jumpstarting an international business from the ground up
Danger of saturating domestic market without planning for global expansion
Platform to integrate into, for ease getting into 200 countries
Being prepared for the global modern citizen
The tech in the platform
Custom tool for plugging in and playing with own commerce platform
Who Flow works with
Why taking your retail international is so important, especially converting a large percentage of acquired traffic that is from the countries
Pain points that flow addresses, such as customers facing unexpected duties and taxes
Creating a positive branded experience
Allowing preferred and expected local payment methods
Accepting cryptocurrency as payment method
The importance in balancing one’s work and personal lives